Privacy Policy

Effective Date: September 3, 2026

RVA Awnings (“RVA Awnings,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect through rvaawnings.com (the “Website”), how we use and protect that information, when we may share it, and the choices you may have regarding your information.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our Website, request information, request a quote, contact us, or otherwise communicate with us.

Depending on how you interact with us, this information may include:

Your name
Email address
Telephone number
Mailing or project address
Information about your home or property
Details about your awning or outdoor-project needs
Information you provide when requesting a quote
Messages, questions, comments, or other information you submit to us
Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our Website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source

2. How We Collect Information

We may collect information in several ways, including when you:

Submit a contact or quote request form
Call, email, or otherwise contact us
Request information about our products or services
Schedule an appointment or consultation
Communicate with us regarding an existing or potential project
Visit or interact with our Website
Submit information through third-party services or applications connected to our Website

Our Website is hosted on the Wix platform. Wix may collect and process information associated with visitors to our Website as part of providing its website-hosting and related services. Wix's own privacy practices are described in its Privacy Policy.

3. How We Use Your Information

We may use the information we collect to:

Respond to questions and requests
Provide estimates and quotes
Schedule consultations, measurements, installations, or other services
Communicate with you about a current or potential project
Provide customer service
Operate, maintain, and improve our Website
Understand how visitors use our Website
Improve our products and services
Send service-related communications
Send promotional communications when permitted by law and, where required, with your consent
Prevent fraud, abuse, or unauthorized activity
Protect the security of our Website and business
Comply with applicable laws, regulations, and legal obligations

We do not collect personal information for purposes unrelated to our business without a legitimate reason or appropriate notice.

4. Sharing of Information

We do not sell your personal information for money.

We may share personal information with third parties when reasonably necessary to operate our business, provide services to you, operate our Website, or comply with legal obligations.

These parties may include:

Website hosting and technology providers
Wix and service providers supporting our Website
Email, telephone, scheduling, or customer-management service providers
Analytics providers
Advertising and marketing service providers, if applicable
Payment processors, if applicable
Professional advisors, such as accountants, attorneys, or insurers
Government authorities or law enforcement when required by law
Other service providers when reasonably necessary to provide requested services

We expect service providers that handle personal information on our behalf to use that information only for the purposes for which it was provided or as otherwise permitted by law.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files or pieces of information stored on your device that can help a website function properly, remember preferences, understand website usage, and improve the visitor experience.

Some cookies are necessary for the operation, security, and functionality of the Website. Other cookies may be used for analytics, advertising, or other purposes depending on the features and third-party services connected to our Website.

Because RVA Awnings uses Wix, Wix may place certain essential cookies on visitors' devices. Additional cookies may be placed by applications, integrations, analytics tools, advertising services, or other third-party technologies that we add to the Website.

You may be able to manage or restrict cookies through your browser settings and, where available, through our Website's cookie-consent settings.

Please be aware that disabling certain cookies may affect the functionality of the Website.

6. Analytics

We may use analytics tools to understand how visitors use our Website, including which pages are visited, how visitors arrive at our Website, and how visitors interact with it.

These tools may collect information such as IP address, device information, browser information, pages visited, and general usage information.

If we use third-party analytics services, those providers may process information according to their own privacy policies.

For example, if Google Analytics is installed on our Website, Google may collect information about Website usage according to Google's applicable policies and settings.

7. Communications

If you provide us with your telephone number, email address, or other contact information, we may use it to respond to your inquiry, provide requested information, communicate regarding a quote or project, schedule services, or otherwise provide customer service.

If you separately consent to receive promotional communications from us, we may also contact you about products, services, promotions, or other business-related information.

You may request that we stop sending promotional communications at any time by contacting us using the information provided below or, where applicable, by using the unsubscribe instructions included in a marketing message.

We will continue to send communications that are necessary to fulfill a transaction, provide a requested service, or otherwise communicate with you regarding an existing business relationship where permitted by law.

8. Text Message

If you provide your telephone number, we may use your number to communicate with you regarding your inquiry, estimate, appointment, project, or other services, and, where applicable, promotional communications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of promotional text messages by following the instructions provided in the applicable message or by contacting us.

We will not require consent to promotional text messages as a condition of purchasing goods or services.

9. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or through our Website.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

The amount of time we retain information may vary depending on the type of information and why we collected it.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites or services, such as social media platforms, manufacturers, suppliers, mapping services, review platforms, or other websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12. Children's Privacy

Our Website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

13. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information, subject to applicable exceptions
Request information about how your personal information is collected or used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized requests.

Some information may be retained when required or permitted by law, including information necessary to complete transactions, maintain business records, comply with legal obligations, resolve disputes, or protect our rights.

14. Virginia Privacy Rights

RVA Awnings is located in Virginia and may collect information from Virginia residents and residents of other states.

Virginia has enacted privacy legislation that may provide certain rights to qualifying consumers. Whether a particular law applies to RVA Awnings depends on factors such as the nature and volume of information processed and other statutory requirements.

If applicable law provides you with privacy rights, RVA Awnings will honor those rights as required by law.

You may contact us using the information below to submit a privacy request or ask questions about how your information is handled.

15. Do Not Sell or Share Personal Information

RVA Awnings does not sell your personal information.

If applicable law provides you with the right to opt out of certain disclosures, you may contact us using the information below or use any applicable privacy controls provided on our Website.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how we handle your personal information, please contact us:

RVA Awnings
Website: rvaawnings.com
Email: rvaawnings@gmail.com
Phone: 804-979-8893

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.

Last Updated: September 3, 2026